Customer Reviews

B
B
00:43 07 Apr 21
After a shaky start due to an installation error - Jellyfish came through with flying colors with their customer... service, even had a visit from the president of the company. Everything works like promised and will definitely recommend to our neighbors and friends. Good bye to hanging Christmas lights!!!!!read more
Todd Morris
Todd Morris
00:39 25 Feb 21
Anzelo, Mike & Fredy did a great job on the installation and training. Anzelo as our main contact was efficient and... respectful. I could not see from the street where they had run wires to the box in the garage. The lights look great and we are excited to try out all the options.read more
Mike Jacobs
Mike Jacobs
22:58 23 Feb 21
We purchased our Jellyfish system in mid-2020. At first we had some issues and were unable to reach either of the... employees that we’d been working with and were unhappy with our system’s performance. After posting a that we were unhappy, the Jellyfish team let us know that there had been issues with the previous employees that had left us hanging. They sent their team out to fix all of the issues. Now the system not only works well, it has far more options than it had previously. Jellyfish did a good job righting a wrong and won a couple of fans in my wife and I.read more
Joanne Rodriguez
Joanne Rodriguez
03:58 18 Feb 21
We had our lights put up on 2/16/2021 and we LOVE them. We played with the app last night and so much fun.The Texas... crew installed ours and the guys were so respectful and courteous.Very professional and there work is AMAZING.You can not tell I have lights on my house they are flushed with the trim on our house.Highly recommend!!!Thank you JELLYFISH!!!!!read more
A V
A V
15:32 16 Feb 21
We absolutely love our lighting installed by Jellyfish. Not only do I not have to go up on the roof to hang and unhang... out lights but, now we have lighting year round. Every holiday and occasion is a reason for lights. We only wish we had done it sooner.read more
Kim Morgan
Kim Morgan
23:28 05 Feb 21
We are happy with our lights and love the different programs, but very disappointed with the customer service. The app... on our phone doesn’t work right. We have to switch between servers every time we want the lights on.read more
Jared Bodine
Jared Bodine
15:38 26 Jan 21
Salesman offered two options for attaching lights. We chose the lights that are supposed to mount flush under the... gutter. Metal track color matched up but they installed them with a 2" gap under the gutter. After two months of trying to get this corrected, they now say they can't install flush under the gutter and this is how it's supposed to look. These lights look terrible in the daylight.Don't let these guys touch your house!read more
Women IN Action W.IN.A.
Women IN Action W.IN.A.
23:16 30 Oct 20
Luke came to help us and fixed our Jellyfish lights on our home. They are up and running flawlessly. In time for... Halloween tomorrow. We appreciate you Luke and thank you Jellyfish for an amazing customer experience. We love the product but we chose it because of the people.read more
4PEBALS
4PEBALS
20:48 28 Aug 20
Emailed them to call me for more info and all I got was a auto reply and one email saying to call them. I tried to call... all the numbers and not one answer and why would I email them if I wanted them to email me back to call them?? Poor communication and customer service. I wont be using them for sure....read more
Tim Farris
Tim Farris
21:55 26 Jun 20
Edited previous review. Giving Jellyfish the benefit of the doubt, but written quotes should be more specific. ... Recommend everyone get competitive bids from at least one competitor.read more
Ari Litvin
Ari Litvin
14:47 28 Apr 20
Wasn’t sure what to expect as I had seen ads and looked at the website. However, the end result was truly amazing.... Couldn’t be happier. The lights are incredible and what they allow for is beyond any type of description. Only regret is that we didn’t install sooner.read more
Ducaudi
Ducaudi
14:45 11 Mar 20
We had our Jellyfish lights installed August of 2019 and absolutely LOVE them! Hailey and the installers were great to... work with, they are awesome at what they do and the entire process was great from start to finish. Any day can literally be a holiday with these lights installed on your home. The best part is never having to deal with climbing on the roof or putting up or taking down lights ever again. The price was worth every penny and have no regrets about it at all.read more
Kelly Grady
Kelly Grady
23:46 03 Mar 20
Our neighbors are all jealous. They love them. We will never have to put up holiday lights or take them down again. We... also use them for Security lighting, landscape lighting, football games, parties, & all the holidays! You can’t even see that we have lights up. They are hidden behind the gutter. They did a great job installing them, and it was a fraction of the price for professionals to put up our Christmas lights for even for one year! We control everything with our phones. Our granddaughter is obsessed with them!read more
Shawn Martinez
Shawn Martinez
19:53 03 Mar 20
We love our Jellyfish light. They make the house look more upscale, are fun around the holidays and provide great... security lighting. The Jellyfish team were also amazing. Estimating, installation and follow up were very easy and done very quickly. Highly recommend the team and product.read more
Amy Taylor
Amy Taylor
17:35 18 Sep 19
We couldn't be happier with our Jellyfish lights! Installed over the summer, we've been using the security light... program, but are really looking forward to Halloween and Christmas! Install was quick, super professional and incredibly high quality. Tons of fun programs and really easy app that allows you to customize programs, colors and timer options. So impressive!read more
Jeff Cannella
Jeff Cannella
21:09 14 Aug 19
We just got our lights, front and back, installed and they are amazing!! We love the nighttime security lighting we... get, plus being able to have Broncos colors during games. Christmas will be amazing as I wont have to hang lights ever again!! The crew was amazing as well and even used touch up paint to fix any install scratches. Highly recommend these lights, they are worth it!!read more
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Dave Walker
Dave Walker
20:35 29 Mar 21
We've LOVED having our lighting! I hated the thought of being on the roof for set up and take down every holiday... season. Now we also change them around and use them for all holidays. All of our neighbors comment and ask about them.Relatively easy to use and their app is really well put together. They're worth 10 times what we paid for them. So happy that we took the jump and had them installed.The staff is amazing and helpful. The installer took time to educate me on the different functions so I could get the most out of the product.We've seen other brands installed, and the low profile and overall quality surpassed all others we've seen.I have told and will continue to tell people of the value and enjoyment we've got from choosing jellyfish lighting.read more
Jen Sage
Jen Sage
20:13 20 Mar 21
We love our Jellyfish Lights. I love the scheduling feature so my lights come on automatically. The lights have so many... awesome options that I can change to whatever I want for all the holidays. And I don't ever have to worry about who I'm going to get to hang my lights again.read more
Tina Howard
Tina Howard
17:44 25 Feb 21
Our Jellyfish lights went up during the late fall, and we could not be more pleased! The installation was expertly... completed at the scheduled time. The variety of light patterns is excellent, and brief online videos are helpful in uncovering the many options. The lights brighten up the short, cold winter days, adding interest and color to long evenings. We are very glad we added them to our home.Larry and Tina Howard, Murrayread more
Julie Johnson
Julie Johnson
04:12 24 Feb 21
Love our JellyFish lights. They were easy to work with and took care of everything. We love being able to change the... colors whenever we want. No more climbing on the roof to put up lights before it snows. Highly recommend them.read more
Stephanie Loud
Stephanie Loud
00:26 24 Feb 21
Very happy with my permanent lighting. I did have an issue with a section going out, but Jellyfish sent a customer... service rep to fix it. We haven’t had anymore issues. It’s fun to have lights on Halloween, Valentine’s Day, July 4th in addition to Christmas.read more
Salomon Martinez
Salomon Martinez
22:05 18 Feb 21
Jellyfish lighting is awesome, they do magnificent work and the lighting is super fun to play with. I am so glad that I... spent my money with them. Brad is an exceptional man and was way easy to work with. Next year we are going to add on to our lights. We love them. Thanks again jellyfish lighting for the exceptional job. Look forward to doing business with you again.read more
Lisa Schmirler
Lisa Schmirler
22:14 15 Feb 21
We got Jellyfish Lighting and they were absolutely great to work with! They have been very responsive with any... questions that we have had, and have been wonderful with showing us how the programs work.I love being able to customize our lights with each holiday, the kids think it is fun to pick out the designs as well! We get compliments on them all of the time also. They look so nice on the house! Definitely recommend having them installed!read more
M W
M W
17:30 12 Feb 21
The lights are amazing and I feel there's nothing you can't do with design and color. It's a bunch of fun to play with... them. (The phone app is a bit clunky and has a learning curve, but it seems it's slowly improving).As far as dealing with the company, the only real issue we had was with some issues with the professionalism of the installers. I sent an email to the company detailing my complaints and I was pleasantly surprised to hear back from the CEO who had a good apology.So, overall, highly recommended if you don't mind spending a while learning the quirks of the phone app (that is if you want any level of light customization).read more
Syko Diver
Syko Diver
01:39 12 Feb 21
Installation was fast precise and overall excellent the schedule was full but they managed to squeeze our project in... amongst other jobs the same day. The lighting is fantastic should have done it years agoread more
Andrew Laybourne
Andrew Laybourne
21:02 15 Dec 20
I had these installed a few weeks ago, prior to Thanksgiving. All I can say is WOW! From the install, to the quote, to... the product themselves - everything has been absolutely fantastic.I've been asked countless times how & where I got these lights (if only JF had a referral program ;).Everything from the Holiday colors to accent lighting adds a special touch to my new home!Love the product and look forward to having fun for years to come.read more
James Coles
James Coles
00:00 15 Dec 20
Hey all, if you are looking to have permanent Holiday/all year round lighting on your home? Jellyfish Lighting this is... a great company to use. They do a great job and guarantee their work.read more
Morgan Dailey
Morgan Dailey
23:22 02 Dec 20
Huuuge shout out to Jake, Anthony, and Vince! They did an A+ job installing and went above and beyond at every level.... They took the time to hardwire my setup so that not a single wire was exposed, and even touch-up painted a portion of my awning that had nothing to do with their install. Super professional and efficient.Seriously so impressed by the company and their employees. The end result is everything we hoped it would be! 10/10 would recommend to a friend.read more
Wheeler Riley
Wheeler Riley
14:38 20 Nov 20
Driving today and we were getting tailgated by one of your horrendous drivers! Tell your drivers to be better. Van 108.
Heather Jorgensen
Heather Jorgensen
03:20 18 Nov 20
I have had this product a little shy of a year. I thought the original app was so out dated and needed an update badly.... I was wrong!! At least my old system worked. The new app won't connect to the controller without brute force, trying over and over and over!! When I was finally able to connect and set up my schedules they worked great. FOR. ONE. NIGHT. Now I am stuck trying this whole thing again. What a beautiful system that doesn't work!! Go with TrimLight!! My neighbors that did saved money, have an app that is not clunky AND most importaintly, have a system that works!!read more
Dave Smith
Dave Smith
13:05 20 Oct 20
The lights look awesome. The built-in patterns are really great. I'm only giving 4 stars instead of 5 for two... reasons:1. The lights aim downward, so they look best when you are close to the house, looking up. It would be great if they could aim outward a little bit more, to look more like a traditional Christmas light.2. The app does not let you program your own light patterns. As a result, I can't set up white security lighting with the built-in patterns (e.g., 4 lights spaced evenly across the front of the house), because the built-in patterns create an asymmetrical spacing of the white lights that looks bad.UPDATE: As of October 2020, you can create custom light patterns. I’m keeping the rating at 4 stars because the app is literally the hardest app to use I’ve ever seen. It’s extremely unintuitive. I had to watch 4 different Jellyfish instructional videos, multiple times each, to figure out how to use it. It’s truly terrible, and I’m a software developer, so I know how to figure out how to use apps. It’s just amazing how hard to use this app is. It’s almost like they paid their developers extra money to make it difficult to use.read more
Travis Bates
Travis Bates
01:18 06 Oct 20
Man, deceptive at best. Had a friend purchase this product and it worked out to $13 a foot with a controller (late... August). Jellyfish pays kickbacks or “referral fees” so he suggests it to a few of us. Friend number 2 gets it installed at $19 a foot with the controller in late September.Today they come out and quote us $20 a foot plus $600 for a controller.Friend 1: 216 ft = $2800Friend 2: 158 ft = $3400Mine: 159 ft = $3800I have both their invoices showing this.I feel like this is airline pricing and it changes at a whim. Shady, shady, shady. Buyer beware.read more
Thomas Harris
Thomas Harris
15:09 26 Aug 20
So I have had jelly fish lights now for about 2 months. They are the talk of the neighborhood and my air bnb guest love... them!The update that is coming soon will make it even better. The preset options are nice but I can’t wait for the update!Here is a pic all one color- which you don’t have too but it is the only pic I have right now!read more
Steve Bennett
Steve Bennett
03:10 29 May 20
Nothing is more frustrating than paying a hefty price for a product, only to have continued problems. Within a week of... installation, half the lights failed to work. A quick call to the company and a technician arrived and resolved the issue. 2 weeks later, same problem. This does not instill confidence with the product. I will call again for assistance for the same problem. Sure hope this doesn't become the new normal.read more
Adam Crop
Adam Crop
19:18 16 Apr 20
Good product, so far works great and love the pre-set options. Wish it had more customization options so I could create... my own program. Little tricky to get the white lights to be warm instead of cool white. Excited to get more programs and effects in future updatesread more
York Fitzgerald
York Fitzgerald
22:24 04 Mar 20
I love my Jellyfish lights. Disappear in the daytime. Mood lighting at night. Outrageous and bright when I want them... to be. The install process was seamless. Nice people to work with. I am ready for an app update with more options and Internet control capability.read more
Barre Burgon
Barre Burgon
19:10 04 Mar 20
Lead time to have lights installed was over a month and a half around the holidays.First installation was not as... professional as I had hoped. I made one call to Jellyfish and they sent another crew out immediately to address my concerns. The second crew was great and addressed all of my concerns and more. I love the lights and the ease of control.read more
Lorrie Gilbert
Lorrie Gilbert
15:25 04 Mar 20
I have had mine for a couple years now and they look as fabulous now as they did day one!Love the many different color... settings and in-between holidays I set them to white for security lighting, so awesome! Worth every pennyread more
Max Deabler
Max Deabler
20:27 13 Nov 18
These lights are so cool!
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Jason Barrett
Jason Barrett
21:58 08 Mar 21
Great team, quality lights. My family and I have loved our new system for about 5 months now. The team came out quickly... and did a fantastic job. The lights look great and love all of the options. The one time we had an issue they responded immediately and were able to fix the problem. No problems since.read more
Mark Hendrick
Mark Hendrick
16:46 27 Feb 21
The experience of working with the JellyFish DFW team was very good from start to finish. Rhett (sales) and the install... team were professional throughout the process. Our project looks amazing! The app interface could be a little more intuitive, but it does not take long to learn it. This system can pretty much do anything you can come up with. Neighbors down the street finally removed their holiday lights (late Feb.) So glad we do not have to.Highly recommend.read more
Ji Hwang
Ji Hwang
03:07 05 Feb 21
We just got our lights installed and LOVE them! The crew that came to do the install were great and it took less than... half a day for them to finish. My kids love seeing all the different light pattern options and we're using them nightly for extra security lights.read more
Robert Clayton
Robert Clayton
23:06 15 Jan 21
I heard about Jellyfish lighting on 105.3 The Fan out of Dallas. I looked them up on their website and saw videos there... and on youtube. It looked really cool and thought it would give our new business location a pop of color. They came out and gave us a quote and when install time came it went exactly as was promised. The lights are very bright and people in the community love seeing the lights change with the Holidays or sports seasons! The interface and app work great and is very simple to change through the seemingly endless color options. This is a must if you want to attract attention to your business location! This will also double as down lighting or Christmas lights among other uses. You wont regret getting a quote!read more
Brian Hendrix
Brian Hendrix
21:38 15 Jan 21
JellyFish Lighting is absolutely amazing on my house. The lighting combinations and colors are extraordinary. I had... my lighting installed just before Thanksgiving, and was more than impressed. The lights are beautiful, and the phone application made getting the extract patterns and colors extremely easy. I had an absolutely beautiful exterior lighting for the holidays, with dozens of compliments from neighbors and drivers that stopped to ask questions.The Jellyfish Lighting team was extremely professional and honest from the very start. They were professional and met with me and laid out the cost, timing, and expectations and held to them exactly. They answered every question and offered complete transparency. Not having hidden fees or final costs beyond the initial estimates was just more evidence of their professionalism. They arrived on time and were done in a few hours.The lights are perfectly matched to my house and completely invisible from the street when turned off. Just can't say enough how happy I am. I will have permanent lighting for years to come, designed and ready for every holiday.read more
Glen Fowler
Glen Fowler
17:26 23 Dec 20
Jellyfish lighting is really awesome. They did a great job with a professional install. The lighting is great because... it serves as white security lighting year round, and the millions of color options and patterns are awesome for holidays, sporting events and special occasions.read more
Sedrick Byrd
Sedrick Byrd
17:23 23 Dec 20
My entire experience with this company was outstanding. Very fast service with an abundance of professionalism. The... team that installed my lights were awesome. Alex explained the installation process and gave me detailed updates on their progress. I’m very happy with the service.read more
Rolanda Patton
Rolanda Patton
17:22 23 Dec 20
Jellyfish Lighting is a dream come true!! The team that installed the lights on our house were professional and... quick.We have had people stop at our house at night and ask us where we got our lights. I hand them your flyer. We love our lights and highly recommended them to anyone.read more
Kelly Rosemann
Kelly Rosemann
17:14 23 Dec 20
We love our lights. They’re functional as well as beautiful and fun. Thank you JellyFish Lighting!!!
sandy mcgregor
sandy mcgregor
22:10 23 Nov 20
Service was good, but horrible staff. There was a young bulky man on his phone the entire time recording my house and... he smelled like straight marijuana.read more
Nancy H
Nancy H
20:12 12 Nov 20
Highly recommend JellyFish Lighting! Professional install, solid sales process and follow up. Their apps allow... complete operation from your phone and helpful online videos allows for enhanced customization. JellyFish has set a new standard for exterior lighting.read more
Travis Business
Travis Business
19:50 19 Sep 20
WOW, a total class act! From sales, to install, to management... a true 10/10 company!
Lex Politz
Lex Politz
16:35 04 Aug 20
Wanted to go to Vegas for my Birthday, Corona Virus cancelled that trip, spent my gambling money on a new roof and... Jellyfish lights. My roof took one day to get installed, they Jellyfish lights took 2 days for a 4 man crew, they did an excellent job, very detailed and exceeded my expectations. Consider the fact they installed the lights on some of the hottest days of July. My daughter in law came over the night the installation was finished with her friends and family to "test them out" the kids( 6 to 9) were jumping up down with excitement and smiles as we watched the 64 preprogramed light shows. My Computer Engineer son turned from being critical to endorsement. Their friends claim to also want them on their home.Since I'm forbidden by my wife to climb ladders, not enough life insurance, I no long have to pay my guy to install rooftop lights. Can't wait for the holidays to show off my lights at the push of an app on my iPhone. Also my neighborhood is so dark at night I consider them all year security lighting.read more
Stacy Waller
Stacy Waller
16:22 29 Jul 20
Amazing! The entire process of having these amazing lights installed has been seamless! I am having so much playing... with my new lights! Between all the preset programs and the ability to create custom settings, there are unlimited combinations. I cannot wait until the Christmas season when all I have to do is press a button and my Christmas lights are ready to go - and I can change them to a new color whenever I want. This is PERFECT!read more
Cary Urquhart
Cary Urquhart
14:21 14 Jul 20
Jellyfish did an awesome job on our house me and my wife love it.
Jeff Bass
Jeff Bass
19:17 09 Jul 20
Lights look great. Professional installation. Good price. It's been a month since install and we are happy with... everything. Lots of compliments from neighbors too.read more
Will McGraw
Will McGraw
18:49 08 Jul 20
I was worried that most of houses shown in the videos had siding while my house had dark stone (Oklahoma Blend). I will... tell you that I was blown away when turned on and how much light it puts out. Dark stone did not wash out the lights and looked great. I actually had to dim the security lighting program to 50%. If your thinking of doing doing this, you will not be disappointed. Only had for one night as my install was the first install for the new crew in the area. Can't wait for next holiday to show off the lights. Just missed the July 4th celebration but turned them on anyway being a few days late. Great installation, looks and blends with house perfectly. I would give you another Star if I could. Thanks JellyFish.read more
Rusty Sandifer
Rusty Sandifer
14:29 08 Jun 20
We had them installed on our house and absolutely love the lights and the ability to change for special times and... holidays. Amazed by how much light and and how nice they look on the house. We would recommend them all night long.read more
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